Terms and Conditions for In-Centre (Open) Courses

  1. The Terms and Conditions detailed herein are general in nature and refer to all works, regardless of type carried out, or planned to be carried out, by Asbestos Training Limited herein known as ‘The Company
  2. The term ‘Client’ refers to company booking the course, if a third party is to receive the training booked by our Client it is to be noted that said third party’s contract is with the named Client on our booking form and not with The Company.
  3. The term ‘Delegate’ means named individuals attending any course. The Company reserve the right to check the identity of any delegate attending a course. The Client may substitute one delegate for another with prior agreement on the proviso that the substitute delegate is suitably prepared/qualified for the course they are attending.
  4. The term ‘Open Course’ means a named and or advertised course open to attract bookings from any member of the industry or public who deems themselves suitable to attend. The course will run with no more than the maximum allowed by UKATA rules.
  5. The term ‘In Centre’ refers to courses open to any delegate as above and would usually run at our Training Centre in Fowlmere, Hertfordshire SG8 7TQ. Every effort will be made to hold training on the date, time and location as advertised, however, The Company reserves the right to hold the training in another suitable location, in exceptional circumstances, should our Training Centre not be available, as much prior notice as possible will be given of the new location.
  6. Work quoted for will be confirmed following the receipt of a Client order using The Company’s official booking form. Verbal orders will only be acted upon following the receipt of The Company’s official booking form. Any provisional dates discussed or offered remain purely provisional until said booking form has been received and whilst every effort will be made by The Company to accommodate a Clients preferred choice of dates in certain circumstances these may not always be available due to confirmed work elsewhere.
  7. The Company will collect and retain data that is necessary for us to provide our professional services to our Clients, now and in the future, in accordance with GDPR May 2018.  We will also collect and retain data that will ensure our legal duties are met both now and in the future.
  8. Where the delegate(s) are required to complete an online training session to prepare them for the training booked it remains the responsibility of the Client to ensure this is done in a timely manner. If a delegate arrives and is NOT suitably prepared the delegate will be asked to leave the training session and will be charged the full invoice amount.
  9. Where a delegate has presented for refresher training without conclusive evidence that the initial course has been completed the delegate will be asked to leave the training session and will be charged the full invoice amount.
  10. Where a compromised solution can be reached, this may require a further session to be booked and will incur an additional fee payable by the Client. It is to be noted that the additional session may not follow on directly from the original date due to prior engagements that the tutor may have. The Company reserve the right to substitute the original tutor with another member of staff due to prior commitments. The Company’s tutors are all UKATA Approved and Audited.
  11. Where a free service e.g. face fit testing has been offered The Company reserve the right to withdraw said service without prior notice. We recommend Sundstrom products but may be able to use other products if they are available at the time of testing. Should a client want a specific product used it must be agreed in advance at the time of the training session.
  12. The Company will provide safe and suitable training and practical rooms for the delegate as well as adequate welfare facilities to include refreshments and light lunch on FULL day courses. We cannot cater for specific or serious allergies and consequently those delegates would be advised to make their own arrangements for their own safety.
  13. The Company provide free parking onsite which is limited, and we ask that car/van share is in force where ever possible and is environmentally advantageous. Parking is on a first come first served basis and cannot be guaranteed. All vehicles are left at the driver’s own risk.
  14. Delegates will always be escorted whilst at the centre for their own security and safety and are reminded that they may NOT enter any areas marked as PRIVATE without invitation. The Company operate CCTV in all areas of the training centre and The Company reserve the right to retain any and all footage captured.

Payment Terms

  1. All prices quoted by Asbestos Training Limited, The Company with a view to undertaking any work, are exclusive of VAT.
  2. All works will be invoiced on receipt of The Company’s official booking form or PO number and at least 14 days before works are carried out wherever possible. Late bookings will be dealt with on a case by case basis.
  3. FULL payment must be received before any training courses commence, unless otherwise agreed in writing in advance.
    1. Any training where:
    2. The Company’s official booking form has not been signed and or not returned within 5 days of issue to confirm the date booked, can be cancelled or amended at our discretion or;
    3. payment has not been received will be cancelled 5 days before the training or site visit is due to commence, or;
    4. the client cancels the agreed booking, The Company reserve the right to charge a levy of 80% of the proposed works if cancelled more than 14 days prior to the work, less than 14 days will result in the full agreed sum being charged.
  4. The Company reserve the right to charge interest on the full invoice value of any overdue or non-payment invoice during dispute at a weekly rate of 8% above current base rate.
  5. The Company reserves the right to adjust prices quoted in its literature if necessary, after a 90-day period from publication of such literature, this will not affect fees already paid.
  6. Website advertised prices are subject to change without prior notification and may be subject to maximum distance conditions as advertised within the site.
  7. Once your booking form has been received you will be invoiced for the total amount, should you wish to change or amend your booking please note that we operate a strict 14-day cancellation policy.
    1. more than 14 days from the start of your course you may contact us at any time to request a change of course date, change the name of the attendee or change your course type. We will be pleased to change your booking, subject to availability.
    2. within 14 days of the booked course will result in full invoice being due, unless otherwise agreed in writing by Asbestos Training Limited.
    3. courses booked within 14 days of the due course start date will result in payment being due at the time of booking.
  8. The Company operates a minimum delegate number policy and if a course is undersubscribed with less than 30% of the places booked at 7 days prior to the start of the course, you will be offered:
    1. a place on any matching future course or
    2. a full refund of any course fees paid to us
  9. Force majeure - Should a cancellation be necessary due to factors entirely beyond our control, i.e. adverse weather conditions, sudden and unexpected illness/accident to the tutor, fire, flooding, etc. at our Training Centre venue, items 21.i or 21.ii above will apply.
  10. Please note that we cannot be held liable for any other fees outside of your booking, such as hotel accommodation, travel expenses, taxi’s, rail fares etc.